Iberia Website Review & Ratings + Iberia Coupons
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Iberia Website Review & Ratings + Iberia Coupons

Iberia: Products & Services

Iberia is a Spanish airline flying worldwide to and from Spain. Together with British Airways, Iberia is part of the IAG Group with the third-highest receipts in Europe and sixth worldwide. Moreover, Iberia is one of the founding member of the Oneworld Alliance that truly offers its passengers the great associates to almost 700 destinations globally. The company's service focuses on booking, loyalty program and online check-in.

Iberia: Company Background

Iberia is a privately held type of company with 10,000 and more employees operating under airlines aviation. The business was started in the year 1949. It is located in Metro Office Park, San Juan, PR 00918. The airline is under the management of its Principal and the company’s commercial general manager who is Ms. Marina Grijalda Sierra.

Iberia: Customer Feedback & Reviews

Iberia receives several customer comments on how they handle their customers. Under Alexa, there is one submitted for them which is rated three (3) stars only. “Irresponsible Airlines – I was told by airlines people to get necessary things and make a claim later I have been repeatedly asking for my claim but nobody is paying attention to me”. Feedback based on SkyTax the world’s largest airline review site, Iberia.com got a 4 out of 10 rating from 704 reviews. Furthermore, the airline got 1.4 out 5 ratings according to reviewcentre.com

Iberia: Business Credibility & Trustworthiness

According to the Better Business Bureau, Iberia.com is not accredited but still the company has been rated D on a scale of A-F. The factors that lowered its rating is due to reason that they have failed to respond to one complaint filed against them. On the other hand, the factors that raised their rating are the length of time of its operation and BBB has sufficient background information for them. Iberia’s website does not mention any media coverage for themselves, nor accreditations, associations, or awards that their company achieved. With regards to certification, Iberia.com has an SSL certification signed by VeriSign Class 3 Extended Validation SSL SGC CA.

Iberia: Website Popularity & Google Ranking

Alexa shows one (1) submitted review for Iberia.com and it is rated three (3) stars pertaining to “Irresponsible Airlines”. Apart from this, the company got a global rank of 7,173 with 8,070 sites linking into it as an added factor for its popularity. The site's visitors view an average of 4.8 unique pages per day. The site has 51.56% search traffic with average impact on search queries. The Google PageRank value is 8 out of 10 with an estimated 38,802 unique visitors visited the site per month.

Iberia: Social Media Presence

Iberia.com is maintaining a blog for their customer which is updated monthly. Apart from having a blog, they also have a press room page. The company is wide-spreading as well to the leading social networking sites these days. You can find them on Facebook with 27,486 likes and 14,002 talking about them. Also, read trending tweets on their Twitter fan page with 8,120 followers. Watch amazing videos to their YouTube channel with 1,249,378 views and see Iberia airlines’ photo stream at their Flickr page.. Links to their social networking page can be found at their blog and press room page. 

Iberia: Website Security & Safety

The security of Iberia.com is 128-bit encrypted, which is why some Internet Explorer browsers with 64-bit capacity cannot access the ticket purchasing process. The SSL Certificate for www.iberia.com is signed by VeriSign Class 3 Extended Validation SSL SGC CA which is signed by VeriSign Class 3 Public Primary Certification Authority - G5 which is signed by VeriSign, Inc.  It uses a secure (https: //) connection when taking payment information that displays a little closed lock at the URL. Check through Google’s diagnostics page reveals that the site is positively listed as not suspicious; no malicious software has been found nor didn’t appear to function as a midway for the infection of other sites for the past 90 days.

Iberia: Pricing & Packages

Iberia.com offers truly competitive prices. Their site is easy to navigate which enables the user to do an advanced search option to look for the most competitive price by selecting the country of origin for the booking to check flight availability and prices.  They are also offering an Iberia plus Program in which information on a particular Iberia Plus card and exclusive special offers for Program members, building up Avios right from the outset. Furthermore, Iberia offers guarantee for the best final price. If a client bought a ticket at Iberia.com and finds one for less on a Spanish website, they will reimburse the difference once it is verified. 

Iberia: Shipping Rates & Policies

Shipping does not apply to this company.

Iberia: Payment Methods Accepted

Payment for tickets can only be made using credit and debit cards. The company is accepting Visa, American Express, UATP/Airplus, Diners Club, Master Card (except Maestro card), Carte Blanche, and Access, Visa Electron, 4B along with Red 6000. Iberia does not accept virtual cards in purchasing tickets.If a client decides to pay his/her airline ticket with credit cards, they will be charged an additional fee that will always be applied for each passenger. The payment with debit cards (Visa or Master Card) are exempted of these charges.

Iberia: Returns, Refunds & Exchange Policy

Cancellation and or refund of ticket will depend on the tariff chosen. Most of the tariffs where restrictions apply don't allow refunds, returns or changes, and where in some cases they are allowed; there is an associated penalty fee.  The fee for issuing the ticket is non-refundable and the fuel surcharge will be refundable if the fare conditions allow it. Generally, and as long as a client present the original death certificate and a photocopy of the Family Book, Iberia will authorize the full reimbursement of a plane ticket in the event of the death of a close relative, i.e., parent, child, spouse or in-law, of the ticket holder.

Iberia: Product images & screenshots
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